This page needs review before launch. The text below is a starting point written from how the business operates. It has not been checked by a lawyer and it does not reflect any specific legal requirement in Tanzania or in your customers’ countries. Have it reviewed and adjusted before the website goes live.
Making a booking
Submit a booking form on this website, message us on WhatsApp or e-mail us. You receive a booking reference immediately. This is a request, not a confirmation.
Confirmation
We check availability and reply with a firm price and what is included. Your booking is confirmed once you accept in writing and any payment required has been arranged.
Payment
Online card payment is not enabled on this website. Payment is arranged directly with our team once we confirm availability. We will tell you the available methods when we reply.
We never request card numbers by e-mail, WhatsApp or telephone, and no card details are stored on this website.
Set your own terms here. Decide and state: whether a deposit is required and at what percentage, when the balance is due, which payment methods you accept, which currency you invoice in and who covers bank charges.
On the day
We confirm your pickup time the evening before. For tide-dependent excursions this time changes day to day.
Children
Child rates, where they apply, are stated in your quote. Some activities have minimum age or weight requirements, which are listed on the relevant tour page.
Special requirements
Tell us about dietary needs, allergies, mobility requirements and medical conditions when you book, so we plan around them rather than discovering them on the day.