This page needs review before launch. The text below is a starting point written from how the business operates. It has not been checked by a lawyer and it does not reflect any specific legal requirement in Tanzania or in your customers’ countries. Have it reviewed and adjusted before the website goes live.
Who we are
Zan Maldive Tours and Safaris, an inbound tour operator and destination management company with its office in Maungani, Zanzibar, Tanzania.
Enquiries and bookings
Submitting a form on this website is a request, not a confirmed booking. A booking exists once we have confirmed availability in writing and you have accepted the price we quote.
Prices
Prices are quoted per booking and confirmed in writing. Where a price is not shown on this website, it is because it has not been set for that product and will be quoted on request.
What is included
Each tour page lists what is included and excluded. Anything not listed as included is excluded.
Changes by us
Weather, tide and sea conditions affect boat excursions. Where an excursion cannot run safely we will offer an alternative date or a refund. Where a site is closed or inaccessible, your guide will adjust the route.
Changes by you
Tell us as early as possible and we will do what we can. Changes close to the travel date may not be possible where suppliers have already been committed.
Your responsibilities
You are responsible for valid travel documents and visas, for adequate travel insurance, for declaring medical conditions and dietary needs that affect your trip, and for arriving at the agreed pickup point at the agreed time.
Liability
We act as an agent when booking accommodation, flights and third-party services.
Sections needing legal input before launch: liability and limitation, insurance requirements, complaints procedure, governing law and jurisdiction, and the specific consumer protection rules applying in the countries your customers travel from.